JHN Solutions offers an extensive range of B2B integration, EDI and SAP related services in conjunction with our solutions offering. These services include:
Strategy
Your organisation’s EDI strategy must be aligned with its corporate strategy. We will assist you to formulate an appropriate, cost effective EDI strategy that delivers realistic and measurable benefits for your organisation and your business partners.
Architecture design
There is no “one-size-fits-all” EDI architecture. We take into account your organisation’s processes, existing system landscape and skills, preferred technologies and the maturity of your business partners to design a robust but flexible EDI architecture that will allow your organisation to deliver on its EDI strategy.
Requirements definition
Before designing and building any solution your requirements must be clearly understood. Our experienced consultants have a strong business process background and combined with their technical expertise can assist you to define both your functional and technical requirements.
Solution design
Our extensive implementation experience allows us to confidently design a solution that leverages as much of the standard SAP system capability as possible, enhancing the system if required without comprising its integrity and propose the use of custom objects when no other options are available.
Development
Our development partners are vastly experienced in all SAP NetWeaver technologies and products, including ABAP and SAP PI/XI. Their developments are of the highest quality and conform to standard SAP development principles.
Implementation
Whether we designed and developed a custom solution or implemented and configured standard functionality, our consultants have the skill and expertise to perform the required system and integration testing, and assist you with user acceptance testing to ensure all expected and unexpected scenarios are covered.
Rollout (onboarding)
The rollout of EDI messages to business partners can be a time-consuming and complex process. Our implementation analysts can assist with all aspects of getting your business partners on board, including initial communication, project management, configuration, end-to-end testing, master data alignment, pilot and go-live.
Training
The introduction of any new business process and technology solution, and specifically the implementation of EDI, can be confusing, daunting and even intimidating to users. Our training approach is process based, not system based, equipping users to understand the related business process, in addition to being able to use the system.
Support
Effective EDI support requires an appreciation of the affected business processes, relevant master and transactional data, underlying configuration, systems and technology. Our experienced support staff can monitor EDI interfaces, identify, investigate and resolve failed EDI messages and propose remedial action to prevent a reoccurrence. In addition they can also assist internal and external users with their EDI related enquiries.
